Privacy Policy – All Language Translator

All Language Translator is operated by Alestra L.L.C-FZ. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application. By using the app, you agree to this policy.

1. Information We Collect

We collect only the information necessary to provide translation services. This may include:

Translation input data — Text, voice, or image content you submit for translation. This data is processed in real-time and is not permanently stored on our servers.
Device information — Operating system version, device model, and app version for performance and compatibility purposes.
Usage analytics — Anonymized data about how features are used (e.g., which translation modes are accessed) to help us improve the app.
Crash reports — Technical error logs to diagnose and fix issues.

We do not collect your name, email address, phone number, or any personally identifiable information unless you voluntarily contact us for support.

2. How We Use Your Information

Information collected is used solely for the following purposes:

To provide and improve translation results
To diagnose technical issues and fix bugs
To analyze app usage patterns and enhance user experience
To comply with applicable legal obligations

We do not use your data for advertising, sell it to third parties, or share it with anyone outside the scope described in this policy.

3. App Permissions

To provide translation features and ensure the app functions properly, the app may request access to certain device capabilities. Below is a full explanation of each permission:

📷

Camera Access

Allows you to capture text, documents, signs, or images directly through your camera for instant translation and text recognition features.

🔔

Notification Access

Used to send important updates, translation status alerts, feature announcements, or service-related notifications.

🌐

Internet Access

Required to connect securely with translation servers, process translations, sync app functionality, and deliver real-time language services.

📶

Network Connection Info

Used to detect your device's network status and ensure stable translation performance while optimizing app reliability and reducing failed requests.

These permissions are used strictly to support app functionality and improve user experience. We do not access unrelated personal content or use permission data for advertising purposes.

4. Third-Party Services

Our app may use third-party services to process translations. These services have their own privacy policies. We use:

Translation APIs — Industry-standard translation engines to process language data. Input text is transmitted to these services over secure encrypted connections.
Firebase / Google Analytics — For anonymized crash reporting and usage analytics.
Google Play Services — For app distribution and in-app purchases.

We encourage you to review the privacy policies of these third-party providers.

5. Data Retention

Translation data submitted by users is not permanently stored on our servers. It is processed only to generate translation results and discarded immediately afterward. Anonymized analytics data may be retained for up to 12 months to support product improvements.

6. In-App Purchases

All in-app purchases are processed securely through Google Play. We do not collect or store your payment information. Purchase transactions are governed by Google's payment policies and privacy practices.

7. Children's Privacy

All Language Translator is rated for users aged 3 and above. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Data Security

We implement industry-standard security measures to protect your data during transmission and processing, including:

Encrypted connections (HTTPS/TLS) for all data transmission
Access controls to limit data exposure internally
Regular security reviews and updates

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

The right to access or request deletion of data we hold about you
The right to opt out of analytics data collection (by disabling analytics in your device settings)
The right to lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Company: Alestra L.L.C-FZ
Website: alestra.ae
Contact Page: alestra.ae/languagetranslator/#contact